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DevOps and Cloud Specialist

I leverage my expertise in the areas of DevOps and Cloud Operations to provide the best solutions to the clients of Srevana Ltd, a London-based startup in IT consulting.

Role Highlights:

• Designed, provisioned and managed scalable cloud infrastructure on Azure and AWS, improving system availability and cost-efficiency.
• Deployed containerized microservice applications on Amazon EKS and Azure AKS, enabling high availability and seamless scaling.
• Automateed CI/CD pipelines using GitHub Actions (including secret management), accelerating delivery cycles and reducing manual errors and sensitive data exposure.
• Implemented full-stack observability with Prometheus and ELK Stack, enhancing issue detection and reducing troubleshooting time by 35%.
• Reduced infrastructure deployment time by 30% using Terraform code modularization, improving reusability and team efficiency.
• Endpoint management (intune and azure entra)

🛠️ Key Skills:

Terraform and ansible (Iac) | Docker | Kubernetes | Azure Entra and Intune | Aws | GitHub action | CI-CD pipeline | Linus system administration | Azure cloud

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Fulfillment Associate

I played a key role in ensuring smooth and efficient daily operations across logistics and supply chain processes. I handled critical functions such as incident resolution, inventory management, and B2B support while maintaining high standards of accuracy and delivery speed.

Role Highlights:

• Resolved incidents and operational issues swiftly to minimize downtime and maintain workflow continuity.
• Managed end-to-end order processing, shipment tracking, and inventory analysis to ensure timely and accurate fulfillment.
• Provided hands-on hardware support and executed complex B2B tasks, including kitting and handling custom declarations.
• Monitored key performance indicators (KPIs) and implemented process improvements to optimize delivery efficiency.
• Conducted onboarding and supervised training for new hires, ensuring a smooth transition into daily operations.
• Collaborated cross-functionally with internal teams to enhance accuracy, speed, and overall operational performance.

🛠️ Key Skills:

Proficiency in English | Multi-tasking | Problem-solving | Hive Shipping Software | Order Processing | Inventory Management | Computer Literacy | Cross-functional Teamwork | Customer Service | Attention to Detail | Time Management | Adaptability | Training & Onboarding | Process Improvement | KPI Monitoring | B2B Support | Hardware Support | Incident Resolution

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Customer Advisor

I delivered high-quality, multi-channel support with a strong focus on technical troubleshooting, customer satisfaction, and operational excellence. I worked across service desks, aligning with ITIL best practices, to manage complex service requests and drive resolution efficiency.

Role Highlights:

• Delivered multi-channel support including chat, email, and phone, effectively managing incidents, service requests, and account resolutions.
• Provided expert-level technical troubleshooting, consultation, and support for both in-house and third-party solutions.
• Executed manual payments, supported marketing operations, and analyzed advertising campaign performance for improved ROI.
• Handled escalated issues while consistently adhering to SLAs, ensuring high levels of customer satisfaction and loyalty.
• Collaborated with cross-functional teams to identify bottlenecks, drive process improvements, and optimize workflows.

🛠️ Key Skills:

Proficiency in English | ITIL Practices | CRM (Zendesk, Agent Connect) | Technical Troubleshooting | Analytical Thinking | Customer Relationship Management | Strong Communication | Ownership & Accountability | Problem Solving

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Business Management Intern

I contributed to strategic planning and marketing efforts aimed at boosting brand presence and operational efficiency. I gained hands-on experience across business planning, financial analysis, and digital marketing, supporting both internal teams and external communications.

Role Highlights:

• Prepared detailed business and financial plans to inform strategic decisions and support growth initiatives.
• Assisted in the design and execution of advertising campaigns, helping to expand brand awareness and market reach.
• Managed and optimized social media platforms, boosting audience engagement through data-informed content strategies.
• Drafted, edited, and reviewed key business documents, ensuring clarity, professionalism, and alignment with brand voice.

🛠️ Key Skills:

Business Planning | Financial Analysis | Social Media Management | Advertising Campaign Support | Document Writing | Attention to Detail | Strategic Thinking | Communication Skills | Team Collaboration | Problem Solving | Time Management | Adaptability | Customer Service | Data Analysis | Digital Marketing | Brand Awareness

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Warehouse Employee

I played a vital role in the order fulfillment process for Breimeinster GmbH’s online grocery operations. Working in a fast-paced environment, I ensured accurate picking, maintained quality standards, and supported team efficiency to meet customer satisfaction goals.

Role Highlights:

• Worked closely with supervisors to accurately fulfill online grocery orders in a timely manner.
• Maintained high standards for product quality and handling throughout the picking and delivery process.
• Contributed to a smooth and coordinated workflow by actively collaborating with team members in the fulfillment center.
• Prioritized efficiency and attention to detail to meet tight deadlines and uphold service expectations.

🛠️ Key Skills:

Order Fulfillment | Workflow Optimization | Team Collaboration | Attention to Detail | Time Management | Customer Service Orientation

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Shipping Auditor Employee

At Amazon.de, through Adecco GmbH, I served as a Shipping Auditor and Warehouse Employee responsible for ensuring the accuracy and efficiency of outbound logistics. I supported quality control efforts, helped maintain operational flow, and ensured that all packages met Amazon’s high standards for timely and accurate delivery.

Role Highlights:

• Performed detailed shipment audits to verify package completeness and ensure on-time dispatch.
• Detected and reported discrepancies, collaborating with logistics management for swift resolution.
• Maintained precise shipment records and consistently upheld internal quality control procedures.
• Supported warehouse operations by combining accuracy with speed, helping to optimize delivery timelines.

🛠️ Key Skills:

Shipment Auditing | Attention to Detail | Problem Resolution | Proficiency in Excel | Communication Skills | Data Accuracy | Affinity for Numbers | Logistics Support | Time Management | Team Collaboration | Customer Service Orientation | Adaptability | Process Improvement

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DevOps and Cloud Computing

During this comprehensive and hands-on training program, I gained deep expertise in core DevOps and Cloud Engineering practices. I mastered the tools, technologies, and methodologies required to build, deploy, automate, and monitor scalable applications in real-world environments. The training covered the entire software delivery lifecycle, from Infrastructure as Code and CI/CD pipelines to container orchestration and cloud architecture across both AWS and Azure platforms.

• I developed strong competencies in Infrastructure as Code using Terraform and Ansible
• I gained hands-on experience with containerization and orchestration using Docker and Kubernetes (EKS & AKS)
• I automated build and deployment workflows through GitHub Actions and SonarQube
• I deepened my skills on the implementation of effective monitoring and logging stacks including Prometheus, Grafana, Loki, and the ELK Stack
• I gained scripting and automation skills across Bash, YAML, Golang, and HCL, with practical application in deploying modern web apps using Ingress Controllers, Load Balancers, and TLS/SSL configuration.
• On the cloud side, I worked extensively with AWS services such as IAM, EC2, RDS, S3, VPC, and CloudFormation, as well as Azure services such as AKS, RBAC, T-SQL, Entra, Intune and Governance controls. These tools enabled me to architect, deploy, and manage cloud-native solutions with confidence.

Throughout the program, I completed numerous small-scale projects to sharpen my skills and reinforce best practices. Additionally, I’ve delivered three major microservices-based applications, featured in my portfolio, that demonstrate my ability to provision infrastructure, deploy containerized apps, implement monitoring solutions, and secure and scale cloud systems. I am confident, capable, and fully equipped with the hands-on experience and technical knowledge needed to thrive as a DevOps or Cloud Engineer in today’s fast-paced tech industry. Let’s build something amazing!

Key Skills: DevOps | Cloud Computing | Infrastructure as Code | CI/CD Automation | Containerization | Kubernetes | AWS | Azure | Monitoring & Logging | Scripting & Automation | Agile Methodologies

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Frontend Web Development

As part of my journey into tech, I completed an in-depth training program in Front-End Development with Mimo, where I developed a strong foundation in building dynamic and responsive web interfaces. The program covered essential technologies such as JavaScript, HTML, and CSS, alongside tools and platforms like Git, GitHub, and Visual Studio Code. I also gained hands-on experience with React at an intermediate level for delivering interactive user experiences.

Throughout the course, I applied industry best practices in responsive design, version control, and web standards. I built couple of web solutions that demonstrate my ability to translate ideas into real, functional applications which includes this portfolio website you have visited. These projects not only reflect my growing skill set but also my attention to detail and enthusiasm for crafting clean, accessible, and user-friendly interfaces.

This training served as a crucial stepping stone in my transition into IT and Cloud Computing, giving me a solid web development foundation to complement my DevOps skill set.

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Bachelor of Arts in International Business

This interdisciplinary program provided a solid academic foundation in the key principles of international business, combining theoretical knowledge with practical insights into the global economy. The curriculum covered critical areas such as international trade, cross-cultural management, international finance, strategic marketing, and global supply chains.

Through case studies, team projects, and real-world applications, I developed strong analytical and strategic thinking skills. The program also offered elective modules, allowing me to tailor my studies according to my career interests and broaden my global perspective.

Studying in an international environment equipped me with the cultural awareness, communication skills, and business acumen essential for succeeding in diverse, fast-paced industries. It also laid the groundwork for my professional development and eventual career transition into the tech and cloud space.

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Bachelor of Science in Animal and Env. Biology

This rigorous science-based program provided in-depth training in the biological sciences, with a particular focus on faunal studies and ecosystem dynamics. The curriculum emphasized the role of animals in the environment and their interactions with both biotic and abiotic components of ecosystems, laying a strong foundation for sustainable resource management and socio-economic development.

Throughout the program, I gained solid expertise in ecology, physiology, biodiversity, conservation, and environmental monitoring, complemented by core scientific disciplines such as biochemistry, microbiology, and applied statistics. The program also emphasized fieldwork, research methods, and data analysis, equipping me with analytical, observational, and scientific problem-solving skills.

This educational journey deepened my understanding of the natural world while strengthening my ability to approach complex systems with a holistic mindset, an asset that continues to influence my work in tech, systems thinking, and cloud-based infrastructure today.